SolarVolt Technical Services & Support

Factory-trained engineers. Certified maintenance programs. Documentation support for every project phase.

Commissioning & Start-Up

On-site commissioning by factory-trained engineers for UPS installations above 10kVA. Includes load bank testing, transfer time verification, and battery capacity confirmation per IEEE 1188. Commissioning reports provided with all test data and instrument calibration certificates.

  • Available in 50+ countries within 5 business days
  • Full commissioning report with measured performance data
  • Test equipment NIST-traceable calibrated

Preventive Maintenance Contracts

Scheduled maintenance programs extending UPS service life and maintaining warranty validity. Annual inspections include thermal scanning, battery impedance testing, capacitor ESR measurement, and firmware updates. Compliance with manufacturer maintenance requirements documented.

  • Annual or semi-annual inspection intervals
  • Battery impedance testing per IEEE 1188
  • Detailed inspection reports with recommendations

Battery Replacement Programs

Proactive battery replacement based on impedance trend data rather than calendar age alone. We supply UL-recognized VRLA and lithium-ion batteries matched to each UPS model. Old batteries collected and recycled per local hazardous waste regulations.

  • Battery impedance trending and predictive replacement
  • UL-recognized battery packs for all UPS models
  • Compliant disposal and recycling documentation

24/7 Technical Support

Round-the-clock technical hotline staffed by licensed electrical engineers. Average first response time under 2 hours. Remote diagnostics capability for network-connected UPS systems. Escalation to on-site support within 24 hours for critical failures.

  • 24/7 multilingual technical hotline
  • Remote diagnostics via SNMP/Modbus
  • Mean time to repair < 8 hours for critical sites

Schedule a Service Consultation

Contact our service team to discuss maintenance contracts, commissioning requirements, or emergency support options.

Contact Service Team